Care & Maintenance Guide

Your Rumi Pod is designed with premium materials and high-quality appliances for long-term outdoor performance. To protect your investment and maintain warranty eligibility, all care, cleaning, and maintenance must be performed correctly and regularly by the customer or qualified professionals.

Please review the guidelines below carefully. Failure to follow this guide may void applicable warranties.

1. General Care Responsibilities

The customer is responsible for maintaining the condition, cleanliness, performance, and overall upkeep of their Rumi Pod. Rumi Pods assumes no liability for damage, deterioration, malfunction, or performance issues resulting from:

Lack of routine maintenance
Improper or infrequent cleaning
Exposure to harsh elements without protection
Misuse, abuse, neglect, or alteration
Unauthorized repairs or modifications
Improper utility connections or installation

Your Rumi Pod must be cared for as instructed below to maintain longevity and warranty eligibility.

2. Cleaning & Surface Care

To preserve the finish and structural integrity of cabinetry, countertops, and exterior panels:

Clean surfaces regularly using water and a non-abrasive, pH-neutral cleaner approved for stainless steel and powder-coated finishes.
Avoid abrasive cleaners, harsh chemicals, bleach, ammonia, or metal scouring pads.
Wipe spills immediately to avoid staining or moisture damage.
Keep the outdoor kitchen covered when not in use to protect from UV, rain, snow, and debris.
Do not use pressure washers on any part of the pod.

Damage caused by improper cleaning methods is not covered under warranty.

3. Appliance Maintenance

All appliances must be maintained according to each manufacturer’s instructions. This includes routine cleaning, filter replacement, inspections, winterization, and required servicing.

The customer is responsible for:

Ensuring proper ventilation and safe operation
Protecting appliances during extreme weather
Scheduling regular maintenance as recommended
Hiring qualified technicians for any repairs

Improper use, neglect, or failure to follow appliance manuals may void manufacturer warranties.

4. Electrical Care

Electrical components must only be serviced by a licensed electrician. The customer must ensure:

Proper weather protection for all power connections
No exposure of electrical systems to standing water
Regular inspection of outlets, breakers, and wiring
Immediate disconnection of power if any issue is observed

Rumi Pods is not liable for electrical failures, shortages, outages, or hazards resulting from installation issues or customer handling.

5. Plumbing Care

For pods with sinks or water-connected appliances, plumbing must be maintained by a licensed plumber. Customer responsibilities include:

Winterizing plumbing lines in cold climates
Inspecting for leaks and moisture issues
Ensuring proper drainage and trap function
Avoiding clogs, freezing, or backflow

Water damage to cabinetry or structure caused by plumbing issues is not covered under warranty.

6. Gas Care (BBQ Grill)

All gas connections and propane supply for the BBQ grill must be provided, installed, and serviced only by a licensed professional in accordance with local codes. The customer must ensure:

Proper installation of all gas lines, regulators, fittings, and shutoff valves
Routine inspection for leaks, wear, or damage before use
Immediate shutdown of gas supply if any odor, leak, or issue is observed
No unauthorized modifications to any gas components or grill connections

Rumi Pods is not liable for gas-related failures, leaks, hazards, or damage resulting from installation issues, code noncompliance, or customer handling.

7. Weather Protection

Your pod must be protected from severe or extreme weather conditions, including but not limited to:

Snow accumulation and ice formation
Flooding and standing water
High winds or flying debris
Hail and extreme storms
Prolonged direct sunlight
Saltwater or coastal environments

A high-quality cover or shelter is strongly recommended. Weather-related damage is not covered unless explicitly stated in warranty terms.

8. Structural Care

To maintain structural integrity:

Do not overload shelves, countertops, or cabinetry.
Do not drill, bolt, or modify structural panels or framing.
Avoid adding unapproved accessories or heavy equipment.
Keep hinges, tracks, and hardware clean and lubricated.

Any structural damage resulting from customer modifications or misuse is the full responsibility of the customer.

9. Pest & Wildlife Prevention

Customers must take reasonable steps to protect the pod from rodents, insects, and wildlife. This includes:

Keeping food sealed and stored properly
Cleaning cooking residue after use
Closing all cabinetry and access panels

Rumi Pods is not liable for damage caused by pests or wildlife.

10. Rust, Corrosion & Environmental Exposure

Although materials are selected for outdoor durability, environmental conditions vary. Customers must:

Dry all surfaces after rain or cleaning
Use recommended stainless-steel conditioners where applicable
Avoid corrosive chemicals, pool water, or salt air when possible

Corrosion resulting from environmental exposure is not covered under warranty.

11. Professional Servicing

Any required servicing must be performed by licensed professionals. Rumi Pods does not authorize self-repair of structural, electrical, plumbing, or gas systems.

Unauthorized servicing or self-repair may immediately void applicable warranties.

12. Non-Liability & Customer Responsibility

Rumi Pods cannot be held liable for:

Injury, accidents, or hazards due to misuse
Damage caused by improper installation or utilities
Appliance or utility failures outside our control
Weather damage or environmental deterioration
Customer modifications, alterations, or neglect

The customer acknowledges full responsibility for following all instructions, performing all maintenance, and hiring qualified professionals where required.

13. Need Assistance?

For questions regarding care, maintenance, or warranty coverage, please contact:

Email: info@rumipodsusa.com
For fastest assistance, please contact us by email or through the Contact page form. Responses are provided by email to ensure accurate documentation.

We are happy to guide you, but all maintenance actions must be performed by the customer or licensed professionals.