Privacy Policy
Privacy Policy — Rumi Pods
Last Updated: December 1st, 2025
Rumi Pods (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, submit a form, request a quote, or make a purchase.
By using this website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
- Name
- Email address
- Phone number
- Shipping address / delivery details
- Project details submitted in quote forms
- Payment information processed through secure third-party gateways
B. Information Collected Automatically
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on site
- Cookies and tracking technologies
C. Information From Third Parties
We may receive information from payment processors, advertising platforms, analytics providers, or CRM tools.
2. How We Use Your Information
Your information may be used for:
- Processing orders and providing services
- Responding to messages, inquiries, and quote requests
- Sending order updates, confirmations, or necessary notifications
- Operating and improving the website
- Fraud prevention and security
- Marketing, retargeting, and ads (only with lawful consent where required)
- Legal compliance and recordkeeping
We do not sell personal information.
3. How We Share Information
We may share information with:
- Logistics partners for delivery coordination
- Payment processors (Shopify Payments, PayPal, etc.)
- Email service providers for communication
- Analytics and advertising platforms (Google, Meta, etc.)
- Legal authorities when required by law
All partners only receive the minimum data necessary to perform their function.
We never sell, rent, or trade personal data.
4. Data Storage & Security
We use industry-standard administrative, technical, and physical safeguards to protect your data, including:
- SSL encryption
- Access-restricted systems
- Secure payment gateways
- Regular security reviews
No system is 100% secure, and we make no guarantees regarding unauthorized access. However, we take all reasonable steps to protect your information.
5. Cookies & Tracking Technologies
We use cookies, pixels, and similar tools for:
- Website functionality
- Analytics
- Improving user experience
- Personalizing content
- Advertising and retargeting
You may disable cookies through your browser settings, but some features may not function correctly.
6. Your Rights (CCPA, CPRA, GDPR Aligned)
Depending on your jurisdiction, you may have the right to:
- Request access to your personal information
- Request deletion of your information
- Request correction
- Opt out of data sharing for advertising
- Request disclosure of data collected
- Withdraw consent
To submit a request, contact: rumipods.us@gmail.com
We will verify all requests for security.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
8. Children’s Privacy
Our website is not intended for individuals under 18.
We do not knowingly collect children’s data. If data is mistakenly collected, we will delete it immediately upon request.
9. Data Retention
We retain information only as long as necessary for:
- Fulfilling orders
- Legal obligations
- Accounting and recordkeeping
- Security and fraud prevention
10. Email & SMS Communications
By submitting your information, you may receive operational emails (quotes, updates, policy notices) and optional marketing emails.
You may unsubscribe at any time by using the link in our messages or contacting us directly.
11. Changes to This Policy
We may update this Privacy Policy at any time. The updated version will include a revised “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
12. Contact Information
For privacy-related requests, questions, or concerns, please contact us using the Contact page form or by email.
Privacy-related inquiries are reviewed and responded to by email to ensure accurate documentation and timely service.
Mailing Address: 1599 Rt 38 Unit C, Lumberton, NJ 08048